Social Media Management
Boost Your Brand: Masterful Social Media Management
Allow me to elevate your brand’s social media footprint, fostering enduring engagement, dynamic growth, and seamless interaction with your community.
Struggling to Keep Up with Social Media? Let’s Take It Off Your Plate.
Social media is one of the most powerful ways to grow your brand, connect with customers, and drive sales. But let’s be honest—staying consistent, creating engaging content, and keeping up with trends can feel like a full-time job.
If you’re too busy running your business to manage your social media effectively, you’re not alone. Many businesses struggle with:
✅ Finding the time to post consistently
✅ Knowing what type of content actually works
✅ Creating high-quality visuals and engaging captions
✅ Growing an audience that converts into customers
✅ Keeping up with ever-changing algorithms
That’s where I come in. I help businesses of all sizes—from startups to established brands—by managing their social media with a strategic, tailored approach. My goal? To take social media off your to-do list, so you can focus on what you do best while I handle the rest.
Why Social Media Management Matters
The Problem: Winging It Won’t Work
Many businesses treat social media as an afterthought—posting randomly whenever they remember, without a clear strategy. The result? Low engagement, slow growth, and little to no return on investment.
Social media platforms reward consistency, high-quality content, and real engagement. Without a structured approach, businesses struggle to:
❌ Get their content seen by the right audience
❌ Stay consistent with posts and brand messaging
❌ Keep up with platform changes and best practices
❌ Turn followers into actual paying customers
If your social media feels like it’s going nowhere, it’s not because your business isn’t great—it’s because it needs a strategy that works.
The Solution: A Strategic, Expert-Managed Approach
Social media isn’t just about posting—it’s about building relationships, growing brand trust, and turning engagement into sales.
With expert social media management, your business will:
✅ Have a consistent, well-planned content strategy tailored to your brand
✅ Build a stronger online presence that attracts and retains customers
✅ Get professional branding and high-quality content that stands out
✅ Stay ahead with engagement-focused tactics that boost visibility
✅ Free up your time while your social media works for you
By taking a structured, data-driven approach, I help businesses grow their online presence organically and effectively—so you can focus on your business while I handle the rest.
Which Social Media Platform Are You Trying To Grow?
Facebook Social Media Marketing
Instagram Social Media Marketing
Linkedin Social Media Marketing
What’s Included in Social Media Management?
I manage and ensure that your social media is working for you. Growing your following by consistently posting and appearing in searches or being tagged by potential customers. Keeping your brand consistent. Showing up where you need to show up.
Profile Optimisation & Branding
A poorly optimised profile can turn away potential customers before they even explore your content. I ensure your profiles are fully optimised and professionally branded.
🔹 Strong Bios & Keywords – So your business can be found easily.
🔹 Call-to-Actions That Convert – Turning visitors into engaged followers (and customers!).
🔹 Cohesive Branding – A polished, professional look across all platforms.
💡 Why it matters: A well-optimised profile makes a strong first impression and helps convert visitors into loyal customers.
Influencer Management & Collaborations
Influencer partnerships can expand your reach and build credibility with your target audience. I help businesses connect with the right influencers to boost brand awareness and engagement.
🔹 Influencer Research & Outreach – Finding the right personalities that align with your brand.
🔹 Campaign Management – Coordinating partnerships, content approvals, and deliverables.
🔹 Performance Tracking – Measuring ROI to ensure effective collaborations.
💡 Why it matters: Influencer marketing leverages trust and authority, helping you tap into new audiences organically.
Content Creation & Captivating Captions
Your social media should be a visual extension of your brand, with eye-catching content that tells a story and connects with your audience.
🔹 Custom Graphics, Branded Visuals & Videos – Professionally designed to match your brand identity.
🔹 Engaging Captions – Written in your brand’s tone, crafted to spark conversations.
🔹 Storytelling Techniques – Posts that entertain, educate, or inspire to boost engagement.
🔹 Repurposed Content – Transforming one piece of content into multiple formats for wider reach.
💡 Why it matters: High-quality content stops the scroll, builds brand recognition, and strengthens audience trust.
Content Strategy & Planning
A successful social media presence starts with a clear strategy. I develop a custom plan that aligns with your business goals, ensuring every post has a purpose.
🔹 Tailored Strategy – Designed specifically for your brand, audience, and objectives.
🔹 Competitor Research & Industry Insights – Stay ahead with data-driven decisions.
🔹 Content Calendar – A structured schedule to ensure consistency and visibility.
💡 Why it matters: A well-planned strategy eliminates guesswork, increases engagement, and drives business growth over time.
Community Management & Engagement
Social media isn’t just about posting—it’s about building relationships. I help foster an engaged and loyal audience by actively interacting and responding.
🔹 Replying to Comments & Messages – Strengthening relationships and brand trust.
🔹 Proactive Audience Engagement – Engaging with your followers and potential customers.
🔹 Hashtag & Trend Research – Expanding your organic reach and visibility.
💡 Why it matters: Strong engagement boosts your algorithm ranking, increases brand loyalty, and turns followers into customers.
Anayltics & Reports
You can’t improve what you don’t measure. I track key performance metrics to ensure your social media strategy is driving real results.
🔹 Performance Monitoring – Tracking engagement, reach, follower growth, and content performance.
🔹 Monthly Reports & Insights – Clear, actionable insights to refine and improve strategy.
🔹 Ongoing Optimisation – Tweaking content and tactics based on real-time data.
💡 Why it matters: Data-driven decisions help maximise results and refine strategies for continuous growth.
Social Media Audits & Optimisation
Before we implement any strategy, we start by understanding what’s working and what’s not. A social media audit helps identify gaps, opportunities, and areas for improvement.
🔹 Comprehensive Account Review – Analysing your profiles, content, engagement, and performance.
🔹 Competitor Benchmarking – Seeing how you stack up against industry leaders.
🔹 Actionable Recommendations – Clear steps to improve your social presence and effectiveness.
💡 Why it matters: A social media audit pinpoints what’s holding you back and sets the stage for better results.
Reasons to work with you on your social media mangement
No Contract
Cancel anytime. I strongly believe in being ROI-Driven. If you’re not happy then I’m not happy.
Combine with Facebook and Instagram Advertising
If you’re ready to put some money behind your product or services, I combine my services and offer 20% discount.
Graphic design background
My graphic design background means I can harness more than just Canva. I can expertly edit your photos and create witha. design eye.
Professional photo editing
Filters can only take you so far. I come with a professional design eye that will crop, enhance and create filters for you needs
Grid designs
Making your account look great + bringing in your branding + bulking out your content with creativity and making it look professional
Ensure you're relevancy to your audience
With a well thought our strategy means you are not wasting your time creating content that isn’t hitting the right people with the right content.
Regular Reports
Easy to understand reports on your growth and engagement
Video editing
Using professional Adobe Premiere Pro to create high end videos from your footage
Professional services
We work with professional videographers and photographers near you. (Extra fee involved)
100% transparency
Communication is key. We communicate through slack and keep you up to date with what work is being done through Clickup.
Work With A Human Who Cares
I’m passionate about helping you reach and feel success and growth. I know how important a dream is and I know the power of marketing to make that happen. Work one-on-one with me to make that happen.
All Your Digital Tasks Delivered
Being a digital marketing all-rounder means I have more than just Google Ads in my tool belt. My history of Graphic and Web design, as well as all-round digital marketing, means that I will be able to help your business with other areas of marketing if need-be.
Our Social Media Management Process
A Step-by-Step Breakdown
I make social media simple and stress-free by handling everything from strategy to execution. Here’s what it’s like to work with me:
Discovery Call
What we do: A free consultation to learn about your business, goals, and challenges.
What We’ll Do:
- Discuss your brand’s vision, audience, and industry.
- Review past social media efforts (if any) to identify gaps and opportunities.
- Outline your key goals (brand awareness, engagement, sales, etc.).
Why it matters: This ensures that the strategy is tailored to your business and delivers real results.
Strategy Development
What we do: Develop a clear and structured content and engagement plan based on your goals.
What We’ll Analyse:
- Choose the best platforms for your business.
- Define content themes, messaging, and audience engagement strategies.
- Create a posting schedule to maintain consistency.
Why it matters: A well-defined strategy eliminates guesswork, ensuring that every post and interaction works toward your objectives.
Profile Optimisation
What we do: Ensure that your social media profiles are fully optimised and visually cohesive.
What We’ll Analyse:
- Update bios, keywords, and call-to-action buttons.
- Ensure branding consistency across all platforms.
- Set up hashtag strategies and key engagement tactics.
Why it matters: A strong first impression attracts the right audience and helps convert visitors into engaged followers (or customers!).
Content Creation & Scheduling
What we do: Create high-quality content that captures your brand’s message and engages your audience.
What We’ll Do:
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Custom graphics, branded visuals, and video content.
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Engaging captions written in your brand’s voice.
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A structured content calendar for posting consistency.
Why it matters: Professionally crafted content stops the scroll, builds brand trust, and increases engagement.
Community Engagement & Growth
What we do: Actively engage with your audience to foster brand loyalty and organic growth.
What We’ll Do:
- Respond to comments, messages, and inquiries.
- Engage with potential customers and brand advocates.
- Monitor trends and hashtags for increased reach.
Why it matters: Engagement signals to social media algorithms that your brand is active and valuable, leading to better visibility and audience retention.
Influencer Management & Partnerships
What we do: Identify and collaborate with the right influencers to expand your brand’s reach.
What We’ll Do:
- Research and connect with influencers aligned with your brand.
- Coordinate partnerships, content approvals, and deliverables.
- Track campaign success and optimise future collaborations.
Why it matters: Influencer partnerships leverage trust and authority, helping you tap into new audiences organically.
Performance Tracking & Analytics
What we do: Track key social media metrics and adjust strategies based on real data.
What We’ll Do:
- Monitor engagement, reach, and audience growth.
- Provide monthly performance reports with insights.
- Continuously refine content and strategy for better results.
Why it matters: Data-driven decisions help maximise results and refine strategies for continuous growth.
Social Media Audits
What we do: Conduct a deep dive into your existing social media presence to see what’s working and what needs improvement.
What We’ll Do:
- Analyse content performance, branding, and audience engagement.
- Compare with competitors and industry best practices.
- Provide actionable recommendations for better performance.
Why it matters: A well-structured audit sets the foundation for a more effective and streamlined social media strategy.
Ongoing Optimisation & Strategy Adjustments
What we do: Social media is always evolving, and your strategy should too.
What We’ll Do:
- Regularly test and refine content formats and posting times.
- Stay ahead of algorithm changes and platform updates.
- Adapt engagement strategies to maintain strong audience relationships.
Why it matters: A flexible approach ensures your social media remains effective and continues to drive growth long-term.
How often will you post on my social media accounts?
Posting frequency depends on your business goals, but I typically create a structured posting schedule to ensure maximum engagement and consistency.
What platforms do you manage?
I specialise in a range of platforms including Instagram, Facebook, LinkedIn, TikTok, and Pinterest, tailoring the approach to where your audience is most active.
Do I need to provide content, or do you handle everything?
I can manage everything from strategy to content creation. If you have brand-specific content or assets, I’ll seamlessly incorporate them into your customised strategy.
How quickly can I expect to see results?
While social media growth is gradual, many clients start noticing improvements in engagement and audience growth within 3 to 6 months as the strategy takes effect.
Can you tailor services to my specific business needs?
Absolutely. I work with businesses of all sizes, customising strategies and services to align with your unique goals, target audience, and industry challenges.
What happens if I’m not happy with the results?
My approach is transparent and data-driven. I provide regular reports and insights, and if adjustments are needed, we’ll refine the strategy until it meets your expectations.
Will you respond to comments and messages for me?
Yes! I provide community management, which includes replying to comments, messages, and mentions to keep your audience engaged and build relationships.
Can you review my current social media strategy?
Yes! I offer social media audits to assess what’s working, what’s not, and where improvements can be made. This includes an analysis of your content, branding, engagement, and performance metrics.
How do I get started?
It’s simple! 📩 Book a free discovery call with me, and we’ll discuss your goals, challenges, and how I can help take your social media to the next level.
Social Media Case Studies
You’re here because you’re curious about the power of Social Media. Rightly so! You could be missing out on a big chunk of potential business. If you have questions, I have answers….
Who is digiXcentric?
Hi there, My name is Rebecca. I’m an eccentric digital marketing specialist and graphic designer who has gone rouge from the corporate world.
I have a passion for great design, strategic marketing and building your business!
After working in agencies and in-house I knew there was a gap in the market that I could fulfil. It was called “caring”.
If you would like to work with a designer and top notch creative marketer who wants your business to excel… you’ve found her.
Got Questions?