Social Media Management
Boost engagement, build trust, and free up your time with a managed strategy
Allow me to elevate your brand’s social media footprint, fostering enduring engagement, dynamic growth, and seamless interaction with your community.
Struggling to Keep Up with Social Media? Let’s Take It Off Your Plate.
Social media is one of the most powerful ways to grow your brand, connect with customers, and drive sales. But staying consistent, creating quality content, and keeping up with trends can feel overwhelming — especially when you’re already busy running your business.
That’s where digiXcentric comes in. I handle strategy, content creation, and execution, so you don’t have to. From startups to established brands, I help businesses show up with a consistent, engaging presence that builds trust and drives results.
While you focus on doing what you do best, I’ll make sure your socials are working hard for you.
Why Social Media Management Matters
Social media isn’t just about posting—it’s about creating a consistent, trustworthy presence that works for your business 24/7. When managed well, it becomes one of the most powerful tools to grow your brand.
Consistency that builds trust
Regular, on-brand posts that keep you front of mind.
Engagement that drives growth
Content that sparks conversation and builds relationships.
Data-driven direction –
Strategies guided by insights, not guesswork.
Time back for your business –
Focus on what you do best while your socials run smoothly in the background.
Professional visuals and branding
Graphics, photos, and videos that make your business look polished.
Adaptability to changing algorithms
Stay ahead of platform updates without lifting a finger.
Community connection
Building meaningful relationships with followers that lead to loyal customers.
Measurable results
Clear reporting so you always know what’s working.
Which Social Media Platform Are You Trying To Grow?
Facebook Social Media Marketing
Linkedin Social Media Marketing
Tik Tok Social Media Marketing
Our Social Media Management Services
No two businesses are the same, and neither should their social media strategy be. At digiXcentric, I offer a full suite of services designed to take the stress out of managing your online presence. Whether you need someone to create content, engage with your audience, or build a data-driven growth plan, I’ve got you covered.
Here’s how I can help your business show up consistently, look professional, and turn followers into customers:
Platform Management
Every platform has its own style, audience, and best practices. I tailor your content and scheduling so each channel works harder for your brand.
- Consistent posting schedules that suit each platform
- Cross-platform strategy (so you’re not repeating content blindly)
- Scheduling and monitoring to maximise reach
Content Creation & Captions
Content that looks great and speaks directly to your audience. From visuals to words, everything is designed to engage and convert.
- Custom graphics, carousels, and short-form video
- On-brand, engaging captions with the right tone
- Strong CTAs that drive clicks, messages, or sales
Profile Optimisation & Branding
Your profile is often the first impression of your business. I make sure it reflects your brand and converts browsers into followers.
- Professional bios and descriptions with keywords
- Branded highlight covers, banners, and layouts
- Optimised links, buttons, and calls-to-action
Community & DM Support
Social media is about relationships, not just posts. I help you connect meaningfully with your audience.
- Responding to comments and direct messages
- Engaging with relevant accounts and followers
- Building loyalty and trust through consistent interaction
Influencer Collaborations
Partnering with the right voices can extend your reach and credibility.
- Research and shortlist relevant influencers
- Manage outreach, communication, and collaboration
- Track results to measure impact
Analytics & Reporting
Know exactly what’s working and where to improve with clear, actionable insights.
- Monthly performance reports
- Key metrics explained in plain English
- Recommendations for next steps
Audits & Strategy Planning
A strong strategy is the foundation of success. I review your current approach and build a tailored roadmap.
- Full audit of platforms and performance
- Competitor benchmarking
- Clear growth plan aligned with your business goals
Dedicated Content Creation
Stand out with scroll-stopping content tailored to your brand. I create visuals that not only look professional but also spark engagement.
- Branded graphics, templates, and visuals
- Photography, reels, and video editing
- Content calendars mapped to campaigns and trends
Paid Ads Integration (Optional Add-On)
Organic reach is powerful, but paid campaigns can amplify results.
- Facebook & Instagram Ads setup and management
- Retargeting and lookalike audience strategies
- Creative and copywriting for ad campaigns
Why Choose digiXcentric for Social Media Management?
Social media only works when it’s done with strategy, consistency, and creativity. With digiXcentric, you’re not just getting scheduled posts — you’re getting a partner who knows how to design content that engages, build trust with your audience, and turn followers into customers.
What’s Included in Social Media Management?
Social media management isn’t just posting a few updates — it’s about creating a consistent presence that grows your audience and builds trust. With digiXcentric, you get content creation, scheduling, engagement, and reporting — all designed to keep your brand visible and working for you every day.
Profile Optimisation & Branding
A poorly optimised profile can turn away potential customers before they even explore your content. I ensure your profiles are fully optimised and professionally branded.
🔹 Strong Bios & Keywords – So your business can be found easily.
🔹 Call-to-Actions That Convert – Turning visitors into engaged followers (and customers!).
🔹 Cohesive Branding – A polished, professional look across all platforms.
💡 Why it matters: A well-optimised profile makes a strong first impression and helps convert visitors into loyal customers.
Influencer Management & Collaborations
Influencer partnerships can expand your reach and build credibility with your target audience. I help businesses connect with the right influencers to boost brand awareness and engagement.
🔹 Influencer Research & Outreach – Finding the right personalities that align with your brand.
🔹 Campaign Management – Coordinating partnerships, content approvals, and deliverables.
🔹 Performance Tracking – Measuring ROI to ensure effective collaborations.
💡 Why it matters: Influencer marketing leverages trust and authority, helping you tap into new audiences organically.
Content Creation & Captivating Captions
Your social media should be a visual extension of your brand, with eye-catching content that tells a story and connects with your audience.
🔹 Custom Graphics, Branded Visuals & Videos – Professionally designed to match your brand identity.
🔹 Engaging Captions – Written in your brand’s tone, crafted to spark conversations.
🔹 Storytelling Techniques – Posts that entertain, educate, or inspire to boost engagement.
🔹 Repurposed Content – Transforming one piece of content into multiple formats for wider reach.
💡 Why it matters: High-quality content stops the scroll, builds brand recognition, and strengthens audience trust.
Content Strategy & Planning
A successful social media presence starts with a clear strategy. I develop a custom plan that aligns with your business goals, ensuring every post has a purpose.
🔹 Tailored Strategy – Designed specifically for your brand, audience, and objectives.
🔹 Competitor Research & Industry Insights – Stay ahead with data-driven decisions.
🔹 Content Calendar – A structured schedule to ensure consistency and visibility.
💡 Why it matters: A well-planned strategy eliminates guesswork, increases engagement, and drives business growth over time.
Community Management & Engagement
Social media isn’t just about posting—it’s about building relationships. I help foster an engaged and loyal audience by actively interacting and responding.
🔹 Replying to Comments & Messages – Strengthening relationships and brand trust.
🔹 Proactive Audience Engagement – Engaging with your followers and potential customers.
🔹 Hashtag & Trend Research – Expanding your organic reach and visibility.
💡 Why it matters: Strong engagement boosts your algorithm ranking, increases brand loyalty, and turns followers into customers.
Anayltics & Reports
You can’t improve what you don’t measure. I track key performance metrics to ensure your social media strategy is driving real results.
🔹 Performance Monitoring – Tracking engagement, reach, follower growth, and content performance.
🔹 Monthly Reports & Insights – Clear, actionable insights to refine and improve strategy.
🔹 Ongoing Optimisation – Tweaking content and tactics based on real-time data.
💡 Why it matters: Data-driven decisions help maximise results and refine strategies for continuous growth.
Social Media Audits & Optimisation
Before we implement any strategy, we start by understanding what’s working and what’s not. A social media audit helps identify gaps, opportunities, and areas for improvement.
🔹 Comprehensive Account Review – Analysing your profiles, content, engagement, and performance.
🔹 Competitor Benchmarking – Seeing how you stack up against industry leaders.
🔹 Actionable Recommendations – Clear steps to improve your social presence and effectiveness.
💡 Why it matters: A social media audit pinpoints what’s holding you back and sets the stage for better results.
Reasons to work with you on your social media mangement
No Contract
Cancel anytime. I strongly believe in being ROI-Driven. If you’re not happy then I’m not happy.
Combine with Facebook and Instagram Advertising
If you’re ready to put some money behind your product or services, I combine my services and offer 20% discount.
Graphic design background
My graphic design background means I can harness more than just Canva. I can expertly edit your photos and create witha. design eye.
Professional photo editing
Filters can only take you so far. I come with a professional design eye that will crop, enhance and create filters for you needs
Grid designs
Making your account look great + bringing in your branding + bulking out your content with creativity and making it look professional
Ensure you're relevancy to your audience
With a well thought our strategy means you are not wasting your time creating content that isn’t hitting the right people with the right content.
Regular Reports
Easy to understand reports on your growth and engagement
Video editing
Using professional Adobe Premiere Pro to create high end videos from your footage
Professional services
We work with professional videographers and photographers near you. (Extra fee involved)
100% transparency
Communication is key. We communicate through slack and keep you up to date with what work is being done through Clickup.
Work With A Human Who Cares
I’m passionate about helping you reach and feel success and growth. I know how important a dream is and I know the power of marketing to make that happen. Work one-on-one with me to make that happen.
All Your Digital Tasks Delivered
Being a digital marketing all-rounder means I have more than just Google Ads in my tool belt. My history of Graphic and Web design, as well as all-round digital marketing, means that I will be able to help your business with other areas of marketing if need-be.
Packages to Fit Your Business
Every business has different needs when it comes to social media. That’s why I offer flexible packages — from keeping your feed active to managing your socials end-to-end with full strategy and reporting.
Starter – 2–3 posts per week, consistent presence, branded content, and scheduling.
Growth – 4–5 posts per week, plus community engagement and performance tracking.
Full Service – Daily posting, full strategy, content creation, engagement, and monthly reporting.
Basic content
Need a little bit of help- 2–3 posts per week
- Branded graphics & captions
- Scheduled posting
- Basic performance insights
Content Creation
Steady and consistent growth- 4–5 posts per week
- Branded graphics, carousels & reels
- Community engagement (comments + DMs)
- Monthly performance report
Full Service
Fast growth- Daily posting
- Tailored content strategy
- Full content creation (graphics, video, captions)
- Engagement + influencer outreach
- Advanced reporting & insights
Our Social Media Management Process
A Step-by-Step Breakdown
I make social media simple and stress-free by handling everything from strategy to execution. Here’s what it’s like to work with me:
Discovery Call
What we do: A free consultation to learn about your business, goals, and challenges.
What We’ll Do:
- Discuss your brand’s vision, audience, and industry.
- Review past social media efforts (if any) to identify gaps and opportunities.
- Outline your key goals (brand awareness, engagement, sales, etc.).
Why it matters: This ensures that the strategy is tailored to your business and delivers real results.
Strategy Development
What we do: Develop a clear and structured content and engagement plan based on your goals.
What We’ll Analyse:
- Choose the best platforms for your business.
- Define content themes, messaging, and audience engagement strategies.
- Create a posting schedule to maintain consistency.
Why it matters: A well-defined strategy eliminates guesswork, ensuring that every post and interaction works toward your objectives.
Profile Optimisation
What we do: Ensure that your social media profiles are fully optimised and visually cohesive.
What We’ll Analyse:
- Update bios, keywords, and call-to-action buttons.
- Ensure branding consistency across all platforms.
- Set up hashtag strategies and key engagement tactics.
Why it matters: A strong first impression attracts the right audience and helps convert visitors into engaged followers (or customers!).
Content Creation & Scheduling
What we do: Create high-quality content that captures your brand’s message and engages your audience.
What We’ll Do:
-
Custom graphics, branded visuals, and video content.
-
Engaging captions written in your brand’s voice.
-
A structured content calendar for posting consistency.
Why it matters: Professionally crafted content stops the scroll, builds brand trust, and increases engagement.
Community Engagement & Growth
What we do: Actively engage with your audience to foster brand loyalty and organic growth.
What We’ll Do:
- Respond to comments, messages, and inquiries.
- Engage with potential customers and brand advocates.
- Monitor trends and hashtags for increased reach.
Why it matters: Engagement signals to social media algorithms that your brand is active and valuable, leading to better visibility and audience retention.
Influencer Management & Partnerships
What we do: Identify and collaborate with the right influencers to expand your brand’s reach.
What We’ll Do:
- Research and connect with influencers aligned with your brand.
- Coordinate partnerships, content approvals, and deliverables.
- Track campaign success and optimise future collaborations.
Why it matters: Influencer partnerships leverage trust and authority, helping you tap into new audiences organically.
Performance Tracking & Analytics
What we do: Track key social media metrics and adjust strategies based on real data.
What We’ll Do:
- Monitor engagement, reach, and audience growth.
- Provide monthly performance reports with insights.
- Continuously refine content and strategy for better results.
Why it matters: Data-driven decisions help maximise results and refine strategies for continuous growth.
Social Media Audits
What we do: Conduct a deep dive into your existing social media presence to see what’s working and what needs improvement.
What We’ll Do:
- Analyse content performance, branding, and audience engagement.
- Compare with competitors and industry best practices.
- Provide actionable recommendations for better performance.
Why it matters: A well-structured audit sets the foundation for a more effective and streamlined social media strategy.
Ongoing Optimisation & Strategy Adjustments
What we do: Social media is always evolving, and your strategy should too.
What We’ll Do:
- Regularly test and refine content formats and posting times.
- Stay ahead of algorithm changes and platform updates.
- Adapt engagement strategies to maintain strong audience relationships.
Why it matters: A flexible approach ensures your social media remains effective and continues to drive growth long-term.
How often will you post on my social media accounts?
Posting frequency depends on your business goals, but I typically create a structured posting schedule to ensure maximum engagement and consistency.
What platforms do you manage?
I specialise in a range of platforms including Instagram, Facebook, LinkedIn, TikTok, and Pinterest, tailoring the approach to where your audience is most active.
Do I need to provide content, or do you handle everything?
I can manage everything from strategy to content creation. If you have brand-specific content or assets, I’ll seamlessly incorporate them into your customised strategy.
How quickly can I expect to see results?
While social media growth is gradual, many clients start noticing improvements in engagement and audience growth within 3 to 6 months as the strategy takes effect.
Can you tailor services to my specific business needs?
Absolutely. I work with businesses of all sizes, customising strategies and services to align with your unique goals, target audience, and industry challenges.
What happens if I’m not happy with the results?
My approach is transparent and data-driven. I provide regular reports and insights, and if adjustments are needed, we’ll refine the strategy until it meets your expectations.
Will you respond to comments and messages for me?
Yes! I provide community management, which includes replying to comments, messages, and mentions to keep your audience engaged and build relationships.
Can you review my current social media strategy?
Yes! I offer social media audits to assess what’s working, what’s not, and where improvements can be made. This includes an analysis of your content, branding, engagement, and performance metrics.
How do I get started?
It’s simple! 📩 Book a free discovery call with me, and we’ll discuss your goals, challenges, and how I can help take your social media to the next level.
Social Media Case Studies
You’re here because you’re curious about the power of Social Media. Rightly so! You could be missing out on a big chunk of potential business. If you have questions, I have answers….
Who is digiXcentric?
Hi there, My name is Rebecca. I’m an eccentric digital marketing specialist and graphic designer who has gone rouge from the corporate world.
I have a passion for great design, strategic marketing and building your business!
After working in agencies and in-house I knew there was a gap in the market that I could fulfil. It was called “caring”.
If you would like to work with a designer and top notch creative marketer who wants your business to excel… you’ve found her.
Got Questions?