Holistic Online Business Management
Seamless Online Business Management for Growth, Efficiency, and Success
Empower your business with an expert hand that oversees your operations, marketing, and design. From streamlining workflows to executing data-driven strategies, we help you focus on growth while ensuring your day-to-day operations run effortlessly. Discover a complete, holistic approach that drives sustainable business success.
Take control of your business growth with our expert Online Business Management services. We oversee the daily operations—from digital marketing and project management to web design, content creation, managaing product launches and data analysis—ensuring your business runs smoothly and efficiently. By streamlining workflows, managing your team, and executing tailored strategies, we help you focus on scaling while increasing productivity and profitability. Whether it’s managing a product launch, refining your marketing efforts, or optimising your website, we’re dedicated to delivering measurable results and sustainable success for your business.
The Benefits of Hiring an Online Business Manager
Holistic Business Management
Having one person oversee everything—from marketing campaigns and website design to data analytics and creative assets—ensures a cohesive strategy. Instead of managing multiple specialists, an OBM brings all these elements together for maximum efficiency and results.
Integrated Digital Marketing
With expertise in SEO, social media, email campaigns, and content strategy, an OBM ensures your marketing efforts work in harmony, driving consistent traffic, engagement, and conversions. They can implement, monitor, and optimise campaigns to keep your brand growing.
Data-Driven Insights
An OBM doesn’t just rely on guesswork. They track key performance metrics, from website traffic to marketing ROI, using this data to inform smarter decisions and refine your strategy. This ensures continuous improvement and growth.
Creative Consistency Across Design and Web
Whether it’s branding, graphic design, or maintaining a responsive, user-friendly website, an OBM ensures that every piece fits your business goals. You’ll have a clear, unified visual identity that resonates with your audience and enhances the user experience.
Seamless Project
Execution
From launching a new website to rolling out a major campaign, an OBM handles the planning and execution, making sure every detail is aligned with your broader objectives. You get to focus on growing your business, while your OBM keeps everything on track.
Personalised
Approach
With an OBM who truly understands your business and vision, you get custom solutions tailored to your needs. No more piecing together work from various freelancers—an OBM ensures your brand’s voice, strategy, and operations are aligned and working towards the same goal.
Why Hire an Online Business Manager?
Hiring an OBM with a deep understanding of digital marketing, design, web development, and data analytics allows you to delegate the day-to-day operational details, while you focus on growth and strategy. Having someone who knows your business inside out and can manage everything holistically ensures nothing is missed, and all efforts are working in synergy.
You no longer need to juggle multiple freelancers or worry about integrating various aspects of your online presence. An OBM acts as the conductor of your business, making sure that every element—whether it’s creative design, data analysis, or marketing strategy—fits into the bigger picture, so you can scale efficiently and confidently.
Core Services
Digital Marketing Strategy
I specialise in planning and executing comprehensive digital marketing strategies that are designed to drive targeted traffic, boost engagement, and ultimately increase your revenue. Whether it’s optimising your SEO, crafting effective social media campaigns, managing Pay-Per-Click (PPC) ads, or creating high-converting email marketing campaigns, I ensure that every effort works cohesively to achieve your business goals. My approach is data-driven, with a focus on continuous testing, refining, and improving to deliver results that matter.
Data Analysis
Making informed decisions is crucial for growth, and that’s where my expertise in data analysis comes in. I monitor key metrics such as website traffic, sales data, and the performance of marketing campaigns to provide actionable insights. By analysing customer behaviour, conversion rates, and other critical KPIs, I help you understand what’s working and where improvements can be made. With this data, I’ll guide your strategy to ensure that your marketing efforts are optimised and aligned with your business goals.
Graphic Design Management
Your brand’s visual identity plays a crucial role in attracting and engaging customers, and I oversee every aspect of your graphic design needs. From branding elements and social media graphics to website visuals and marketing materials, I ensure that your designs are not only visually striking but also aligned with your business objectives. Whether managing a design team or working directly on assets, I ensure consistency and creativity that helps your brand stand out.
Web Design & Maintenance
A well-designed, fast, and user-friendly website is essential for any successful online business. I manage website design and maintenance, ensuring your site is not only visually appealing but also optimised for performance, user experience (UX), and SEO. From creating custom WordPress designs to implementing regular updates and enhancements, I make sure your website stays up-to-date, secure, and effective in converting visitors into loyal customers.
Project & Operations Management
Whether you’re launching a new product, rolling out a marketing campaign, or managing ongoing operations, I handle the planning, execution, and tracking to ensure everything is on time, within budget, and aligned with your goals. I excel at streamlining workflows, coordinating cross-functional teams, and overseeing all the moving parts of a project, so you can focus on the bigger picture. My operational management ensures that your business runs smoothly and efficiently, allowing you to scale with confidence.
Team & Client Management
A productive, aligned team is the backbone of any business. I manage your team and client relationships to ensure that communication, delegation, and execution are seamless. Whether it’s coordinating a remote team, managing freelancers, or liaising with clients, I ensure that everyone is working together efficiently towards shared objectives. This management extends to setting clear expectations, tracking progress, and making sure deadlines are met, all while maintaining a positive and collaborative working environment.
How the Process Works
When you work with me as your Online Business Manager, I ensure a seamless process that takes the guesswork out of managing your business. Here’s what to expect from our workflow.
Initial Consultation and Assessment
We start with a comprehensive consultation to understand your business goals, challenges, and needs. During this stage, I take the time to learn about your vision and how I can support your growth. Whether it’s improving digital marketing performance, streamlining team operations, or optimising your website, this discovery session lays the foundation for a tailored approach to your business.
Strategy Development
Once we’ve assessed your needs, I’ll develop a customised strategy designed to meet your specific goals. This includes a clear roadmap for digital marketing campaigns, web design updates, project timelines, and team management. Whether you’re launching a new service or revamping your online presence, I ensure that every aspect is carefully planned and aligned with your objectives.
Implementation and Ongoing Management
With the strategy in place, I oversee the implementation of your business operations. This includes managing marketing campaigns, ensuring your website is up to date, coordinating with your team, and overseeing all projects to ensure they stay on track. I’ll take care of the day-to-day management, allowing you to focus on bigger picture tasks like growth and innovation. My approach is hands-on, so every element of your business runs smoothly.
Regular Reporting and Feedback
Clear communication is key to our partnership. I provide regular updates on progress, whether it’s marketing campaign performance, website analytics, or project milestones. Through detailed reports and ongoing feedback sessions, we’ll review what’s working and adjust the strategy as needed to ensure we’re meeting your business goals. I’m always available to answer questions and provide guidance, making sure you’re informed every step of the way.
Communication and Collaboration
I work closely with my clients, using the tools that best suit your workflow. Whether it’s through email, calls, or project management tools like Trello, Asana, or Slack, I ensure that communication is seamless. This collaboration allows for quick adjustments, open dialogue, and clarity on all aspects of your business. My goal is to be a trusted partner who not only understands your vision but also helps you realise it.
Online Business Management FAQs
What exactly does an Online Business Manager do?
An Online Business Manager (OBM) oversees the daily operations of your online business, including digital marketing, web development, design, and data analytics. They ensure that all aspects of your business—from campaigns to website updates—are running efficiently and aligned with your long-term goals. Essentially, they handle the operational details so you can focus on scaling your business.
How is an Online Business Manager different from a Virtual Assistant?
While a Virtual Assistant (VA) typically handles specific tasks such as admin or customer support, an OBM takes on a broader, more strategic role. OBMs manage teams, projects, marketing strategies, and operations to ensure everything runs smoothly and effectively. They go beyond just task execution, providing holistic oversight for your business.
How does an OBM help with digital marketing and design?
An OBM not only plans and executes marketing strategies but also ensures that all creative elements—such as design and content—are aligned with your business goals. They manage your campaigns, oversee the creation of assets, track performance metrics, and make adjustments to ensure everything from SEO to social media is working in harmony.
Can an OBM manage my website and data analytics?
Absolutely. An OBM can manage your website’s maintenance, design updates, and user experience improvements while also tracking data analytics to help inform your strategy. By monitoring site traffic, conversions, and other KPIs, they make data-driven decisions to optimise performance and growth.
What are the benefits of hiring an OBM versus managing everything myself?
Hiring an OBM allows you to step back from the day-to-day operations and focus on growing your business. With someone dedicated to overseeing your digital marketing, web development, and overall strategy, you save time, reduce stress, and ensure that every part of your business is working cohesively. This holistic approach drives more consistent growth and efficiency.
Can an OBM manage my team and freelancers?
Yes, part of an OBM’s role is to manage your team and any external freelancers or contractors. They ensure everyone is aligned with your business goals, track progress, delegate tasks, and make sure deadlines are met. This frees up your time to focus on high-level strategy while maintaining productivity and accountability.
How do I know if my business needs an OBM?
If you’re feeling overwhelmed with managing the many moving parts of your business, such as marketing campaigns, team coordination, and project execution, it may be time to hire an OBM. An OBM is ideal for business owners who are ready to scale but need someone to handle the operational details to ensure everything runs smoothly.
How does the onboarding process work with an OBM?
When you hire an OBM, the process typically begins with an initial consultation to understand your business needs, goals, and current challenges. From there, they’ll develop a customised strategy, set up processes and systems, and begin managing key areas of your business, such as marketing, design, web development, and operations.
Can I hire an OBM on a part-time basis or for specific projects?
Yes, many OBMs offer flexible arrangements, allowing you to hire them on a part-time basis or for specific projects, such as launching a new product or redesigning your website. This flexibility allows you to get the support you need without committing to full-time management.
How do I get started?
Getting started is simple! Reach out to us via our contact form or phone, and we’ll schedule a consultation to discuss your business goals. From there, we’ll recommend a strategy and plan tailored to your objectives, ensuring you get the results you’re after.
Who is digiXcentric?
DigiXcentric is led by Bec and Jamie, a dynamic team with expertise in digital marketing, graphic design, and web development. We specialise in helping small to medium-sized businesses reach their goals by providing practical, no-fuss solutions. Our approach is affordable, hands-on, and tailored to your needs, ensuring growth from the ground up. We’re committed to real results, offering holistic support across all aspects of your business. Let’s make your goals a reality – book a free consultation today!